Claims on the repair order
Attach a warranty, insurance or service-contract claim to the whole order or to a specific job. Coverage and payments are tracked per claim.
Home / Warranty & insurance claims
RV warranty and insurance claims, tracked where the work is
In Pintle, warranty, insurance and service-contract claims live on the repair order itself, with coverage and payments tracked per claim. No side spreadsheet, and no guessing who still owes what.
Insurance estimate import
Upload the adjuster’s PDF estimate and get the jobs proposed, matched to the cent against the printed totals, so your order agrees with the insurer’s copy.
Refunds go to the right party
When a warranty and a customer both pay and the total comes in over the invoice, the overpayment is attributed to whoever overpaid. Nothing is quietly written off.
Prices that don’t move
Part prices freeze the moment the work is approved, so a later cost or settings change can’t quietly re-price work that’s already been agreed.
Claim tracking questions
Does Pintle submit claims to the manufacturer?
No. Pintle tracks claims, coverage and payments on the repair order. Submitting the claim to the OEM or insurer is still done through their own portal.
Can one repair order carry a warranty claim and customer-pay work?
Yes. A claim can cover the whole order or specific jobs, and the customer’s balance is whatever the claims don’t cover.
Which insurance estimate formats can it import?
Estimates written in DRE (drestimation.com), exported as PDFs with a text layer. Scanned images without text are not read.